Okay, I want to book your cleaning company, but how can I pay?
Payment depends on the size of the space, type of cleaning, and specific requirements. After an initial consultation or site visit, we’ll provide a quote and discuss the available payment options.
What if I have pets? Does that interfere with my scheduled cleaning service?
Not at all! We love pets and are happy to work in homes with animals. Just let us know in advance so we can plan accordingly and ensure your pets are safe and comfortable during the cleaning.
Do I need to do, or bring, anything for the cleaning service?
No, you don’t need to bring or prepare anything. We bring all the necessary supplies and equipment. However, if you have specific instructions or products you prefer us to use, just let us know—we’re happy to accommodate!
What happens if I’m not satisfied with the professional cleaning service?
Your satisfaction is our top priority. If you're not completely happy with the service, please let us know within 24 hours. We'll gladly return to re-clean the areas in question at no extra cost, ensuring everything meets your expectations.
Do I need to be there while you clean?
It's completely up to you! Many of our clients prefer to provide access and go about their day. As long as we have a way to enter and instructions if needed, you don’t have to be home. Of course, you're welcome to stay if you’d like.
Do you use safe products for your cleaning services?
Yes, absolutely. We use eco-friendly and non-toxic cleaning products that are safe for your family, pets, and the environment. Our commitment to health and safety ensures a thorough clean without harmful chemicals.
What cities does your cleaning company service?
We proudly serve a wide range of cities across the Lower Mainland and Fraser Valley, including: Vancouver, Burnaby, Surrey, Richmond, Coquitlam, New Westminster, North Vancouver, West Vancouver, Delta, Langley (City & Township), Port Coquitlam, Port Moody, Maple Ridge, Pitt Meadows, White Rock, Belcarra, Anmore, Bowen Island, Lions Bay, Abbotsford, Chilliwack, Mission, Hope, Harrison Hot Springs, and Kent (Agassiz).
